FREQUENTLY ASKED QUESTIONS
Please see below for answers to common questions from guests, if you cant find the answer your looking for then please get in touch.
Can I book a Saturday night only?
If one is available. However, we normally require a two night stay to include a Saturday, over a weekend.
What are the differences between first and ground floor en-suite rooms?
The first floor rooms, as you might expect, have better views. (see each room)
What are your check-in and check-out times?
Our check-in time is between 4 pm and 8 pm. Unless by prior arrangement. For earlier arrivals you are welcome to use our car park and visit the town which is a two minute walk away. If you are traveling by train please let us know your time and we will be here to meet you on your arrival.
Please Note: We are a family run bed and breakfast and do not have a 24 hour reception service.
Check-out is between 10.00 and 11.00 am. You are welcome to leave your car in our car park until 2 pm (or your bags in our reception if you are traveling by train) to make the most of your visit.
How far is Rye Windmill from the station?
The station is a two minute walk away (see a map)
Do you accept dogs?
We are happy to accept small well behaved dogs at a surcharge of £5.00 per night, but only in our ground floor rooms. However, dogs are not allowed in the dining area.
Do you welcome children?
Because of the nature of our facilities, we can only accommodate children of 12 years and over.
Do you accept credit and debit cards?
We can accept most credit and debit cards (except Amex). There will be a £2.00 surcharge if you pay your balance by card, but this does not apply to deposits.
Do you serve evening meals?
As there are about twenty five places to eat within a ten minute walk of Rye Windmill we have decided not to provide evening meals. However we can prepare a packed lunch for a day out.
Can I book online?
Yes, you are welcome to also call us if you wish to book for a stay within the next 24 hours. To book please go here.
Is there WiFi?
Yes wifi is free and can be accessed in each bedroom. For further instructions please click here.
Who made the website, made the 360 photos, videos and took many of the other photos on the website?
Ignite Films, the local video production, photo and web specialists. You can contact them at IgniteFilms.co.uk
I cant view the download printouts...
You will need to download Adobe reader.
I cant view the some of the images or 360 photos...
Make sure you have version 9 or higher of Adobe flash player.